tag:k3mstore.instatus.com,2005:/history Merac Servers Status - Incident history 2024-12-10T22:00:00.000+00:00 Merac Servers tag:k3mstore.instatus.com,2005:Maintenance/cm4be8enj0010hs99fdsk2p5g 2024-12-10T22:00:00.000+00:00 2024-12-11T03:00:00.000+00:00 Hosted SQL Server Migration Type: Maintenance

Duration: 5 hours

Affected Components: MStore Cloud (Hosted SQL Server)

Dec 11, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Dec 10, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 10, 22:00:00 GMT+0
Identified - Whilst the window is 5 hours, we expect it to take approximately 2 hours. .

]]> tag:k3mstore.instatus.com,2005:Maintenance/cm49rvx05005itgk6xhv7dwsm 2024-12-04T22:00:00.000+00:00 2024-12-04T22:00:01.000+00:00 Server Migration - DNS Propagation window. Expected downtime - None Type: Maintenance

Duration: 1 hour

Dec 4, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 4, 22:00:00 GMT+0
Identified - DNS changes to take place at 10pm. Current and new servers will be operational throughout. Old servers will continue to allow trading whilst DNS replicates. During this window existing and new servers will be handle e-commerce. Post replication only the new server will be dealing with requests. .

Dec 4, 23:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:k3mstore.instatus.com,2005:Maintenance/clyd8ixoq703788boi9nx78y58 2024-07-09T19:00:00.000+00:00 2024-07-09T19:00:01.000+00:00 Performance maintenance 1 Hour. Type: Maintenance

Duration: 1 hour

Affected Components: MStore Cloud (Hosted SQL Server)

Jul 9, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 9, 19:00:00 GMT+0
Identified - Performance maintenance. 1 Hour to increase resources on virtual server. .

Jul 9, 20:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:k3mstore.instatus.com,2005:Incident/clwex6yuo503420qtnan3lbcwf3 2024-05-20T08:10:00.000+00:00 2024-05-20T08:10:00.000+00:00 Shop Server outage Type: Incident

Affected Components: SHOP web server websites

May 20, 08:10:00 GMT+0
Resolved - An update caused an issue with websites on SHOP Server. Required a quick reboot, outage would have last 3-5 minutes..

]]> tag:k3mstore.instatus.com,2005:Maintenance/clus4envv11987b5oc52f0ek2t 2024-04-10T01:00:00.000+00:00 2024-04-10T01:00:01.000+00:00 Maintenance downtime (Expected to last 30 minutes however may take up to 2 hours) Type: Maintenance

Duration: 2 hours

Apr 10, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 10, 01:00:00 GMT+0
Identified - Maintenance downtime (Expected to last 30 minutes however may take up to 2 hours).

Apr 10, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:k3mstore.instatus.com,2005:Maintenance/clu870q4h99193e0oo5ylgf33p 2024-04-09T01:00:00.000+00:00 2024-04-09T01:00:00.000+00:00 Maintenance downtime (Expected to last 30 minutes however may take up to 2 hours) Type: Maintenance

Duration: 2 hours

Apr 9, 01:00:00 GMT+0
Identified - Maintenance downtime (Expected to last 30 minutes however may take up to 2 hours).

Apr 9, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 9, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:k3mstore.instatus.com,2005:Maintenance/cltfpjjpg137642bin2d6tj5ehc 2024-03-20T02:00:00.000+00:00 2024-03-20T04:00:00.000+00:00 Maintenance downtime (Expected to last 30 minutes however may take up to 2 hours) Type: Maintenance

Duration: 2 hours

Mar 20, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 20, 02:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Mar 20, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

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